1. Information We Collect
We may collect the following:
- Personal details: Name, phone number, technician ID, and profile information.
- Job-related data: Ticket assignments, updates, and service history.
- Location data: To assign tickets based on your location and track job progress.
2. How We Use Your Information
We use your information to:
- Assign and manage service tickets.
- Track performance and improve workflows.
- Communicate updates and important notices.
- Provide customer support and resolve issues.
3. Sharing Your Information
We do not sell your data. We may share it with:
- Ajeek administrators for ticket management.
- Business partners or subcontractors if required for job completion.
- Authorities if required by law.
4. Data Security
We use industry-standard security measures to protect your information.
5. Your Rights
You can:
- View and update your personal information.
- Request deletion of your data to Subcontractor (may affect app functionality).
- Disable location sharing (may limit ticket assignment).
6. Change to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here or inside the app.